Cancellation, Returns & Refunds Policy
Last updated: August 3, 2026
All products offered by OROMODO are discontinued, overstock, or closeout items sold on a clearance, final-sale basis.
All Sales Are Final
Every product OROMODO sells is clearance, closeout, or discontinued manufacturer overstock. Because of the deep discount and limited-quantity nature of this inventory, all sales are final. We do not accept returns or exchanges for reasons of preference, change of mind, or ordering the wrong item — please review product specifications carefully before ordering.
No Cancellations After Order Confirmation
Once your order is placed and confirmed, it cannot be cancelled. Orders are processed and reserved against limited manufacturer stock quickly, so we're unable to reverse a confirmed order.
No Returns or Exchanges
We do not accept returns or exchanges on delivered products. This applies to all products regardless of whether they've been opened, installed, or used, except where required by law.
Freight Damage Claims
If your shipment arrives visibly damaged, you must note the damage directly on the carrier's bill of lading at the time of delivery — this is the freight carrier's required documentation and is essential to any damage claim. Photograph the damage to the packaging and product, and contact us at orders@oromodo.com within 48 hours of delivery with your order number and photos. Claims reported after 48 hours, or without documentation on the bill of lading, may not be eligible for replacement or refund, as this documentation is required by the freight carrier to process a claim.
Manufacturer Warranty
Some products may carry a remaining manufacturer warranty. OROMODO does not administer or guarantee manufacturer warranties — any such claims are between you and the manufacturer directly, per their warranty terms.